The AI agent for E-commerce

Mimir resolves up to 90% of support tickets across email, chat, and social. Not by deflecting — but by solving your customers problems. Built for fast‑growing e-Commerce brands that want to scale without customer service as the bottleneck.

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Only Pay if it Works!

Trusted by the best brands!

REAL AUTOMATION

Customer Service Shouldn’t Slow Down Growth

E‑commerce teams waste thousands of hours on support that should be automated.

Repetitive tickets consume your team

Order status, returns, delivery times, and basic product questions dominate inbound volume.

Repetitive tickets consume your team

Order status, returns, delivery times, and basic product questions dominate inbound volume.

Repetitive tickets consume your team

Order status, returns, delivery times, and basic product questions dominate inbound volume.

Support costs grow with every order

More sales mean more tickets – and more agents. Profit margins shrink as you scale.

Support costs grow with every order

More sales mean more tickets – and more agents. Profit margins shrink as you scale.

Support costs grow with every order

More sales mean more tickets – and more agents. Profit margins shrink as you scale.

Customers demand fast responses

Slow replies kill conversions and satisfaction. Customers expect answers in minutes — not hours. And they don't care if it's Sunday night.

Customers demand fast responses

Slow replies kill conversions and satisfaction. Customers expect answers in minutes — not hours. And they don't care if it's Sunday night.

Customers demand fast responses

Slow replies kill conversions and satisfaction. Customers expect answers in minutes — not hours. And they don't care if it's Sunday night.

Customers contact you in several channels

Email, chat, Instagram, WhatsApp, Facebook. Your team juggles inboxes. Context gets lost. Customers repeat themselves. You lose track.

Customers contact you in several channels

Email, chat, Instagram, WhatsApp, Facebook. Your team juggles inboxes. Context gets lost. Customers repeat themselves. You lose track.

Customers contact you in several channels

Email, chat, Instagram, WhatsApp, Facebook. Your team juggles inboxes. Context gets lost. Customers repeat themselves. You lose track.

PRODUCTIVITY REDEFINED

Built to Reduce Support Volume

Mimir is designed around one goal: eliminate manual customer service work.

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One AI across all channels

Email, chat, and social – handled by a single, consistent AI brain.

One AI across all channels

Email, chat, and social – handled by a single, consistent AI brain.

One AI across all channels

Email, chat, and social – handled by a single, consistent AI brain.

Lower costs, better experience

Instant, accurate answers for customers. Less workload for your team.

Lower costs, better experience

Instant, accurate answers for customers. Less workload for your team.

Lower costs, better experience

Instant, accurate answers for customers. Less workload for your team.

Complete control by default

Choose between fully automated replies or AI drafts your team approves.

Complete control by default

Choose between fully automated replies or AI drafts your team approves.

Complete control by default

Choose between fully automated replies or AI drafts your team approves.

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SEAMLESS INTEGRATIONS

Mimir Connects Deeply to Your Existing E‑commerce Stack

Mimir integrates seamlessly with your ecommerce platform, OMS, WMS, ERP, and even fully custom systems, allowing it to take action across your entire stack – at no extra cost.

See how we can help

SEAMLESS INTEGRATIONS

Mimir Connects Deeply to Your Existing E‑commerce Stack

Mimir integrates seamlessly with your ecommerce platform, OMS, WMS, ERP, and even fully custom systems, allowing it to take action across your entire stack – at no extra cost.

See how we can help

SEAMLESS INTEGRATIONS

Mimir Connects Deeply to Your Existing E‑commerce Stack

Mimir integrates seamlessly with your ecommerce platform, OMS, WMS, ERP, and even fully custom systems, allowing it to take action across your entire stack – at no extra cost.

See how we can help

SEE WHAT CUSTOMERS ARE SAYING

Our Customers Work Faster With Less Time Wasted on Loose Ends

While still keeping customer satisfaction high!

I thought even something like a 50% resolution rate was way too optimistic, but now we barely even think about the chat anymore. And we used to have a live-chat.

Dan Morgan

Head of IT at Bikeshop.no

I thought even something like a 50% resolution rate was way too optimistic, but now we barely even think about the chat anymore. And we used to have a live-chat.

Dan Morgan

Head of IT at Bikeshop.no

I thought even something like a 50% resolution rate was way too optimistic, but now we barely even think about the chat anymore. And we used to have a live-chat.

Dan Morgan

Head of IT at Bikeshop.no

Things are generally going really well with the bot right now, I must say. I still follow up on most chats, and it's doing an extremely good job now, which of course means you've also done an extremely good job! Great to see how well the whole setup has turned out!