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Tired of Support Tickets? Here’s How AI Can Handle Them (Without Breaking a Sweat)

Automate 50%+ of your customer support with AI tailor-made for Norwegian e-commerce. Mimir handles 1,000+ tickets a day across email, chat, and social—fully integrated with your tech stack.

How much of all conversations are handled automatically by Mimir.
How much of all conversations are handled automatically by Mimir.
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Mimir logo
Mimir logo
Mimir logo

Fra

Fra

Norway

Norway

Grunnlagt

Grunnlagt

2023

2023

Tired of Support Tickets? Here’s How AI Can Handle 1,000+ a Day (Without Breaking a Sweat)

How Norwegian E-commerce Stores Are Automating Customer Support Without Losing Control

Customer Support Is Killing Growth. Here’s the Fix.

Every growing e-commerce store hits the same wall: customer support doesn’t scale. Your team gets buried in “Where is my order?” tickets, seasonal peaks burn everyone out, and you’re spending senior resources on junior problems.

Sound familiar?

What if an AI could handle 1,000+ support requests a day — accurately, politely, and in every language your customers speak?

That’s exactly what Mimir is built for.

Why Scaling Customer Support in Norway Is Broken

If you run a Norwegian nettbutikk, you already know:

  • Support volume spikes hard during Black Week, January sales, and summer

  • Customers expect fast, localized replies (yes, even in Arabic)

  • Your tech stack is never simple — there’s always a niche WMS or shipping integration in the mix


Traditional helpdesks were never built for this. Macros and live chat widgets help a little — until volume crushes you again.

Meet Mimir: AI Support Built for E-commerce in the Nordics

Mimir is not a plugin. It’s a fully autonomous, deeply integrated AI that replaces your helpdesk, learns from your store, and answers tickets just like a human would — but faster, cheaper, and 24/7.

💬 End-to-End Replies — or Suggested Drafts

  • Let Mimir respond instantly and autonomously

  • Or, review replies before they go out — your choice

  • Mimir learns your brand tone and even handles multilingual conversations

Example: Get a customer question in Arabic, but review the reply in English.

🔌 Integrates With Everything (Seriously)

  • Shopify, WooCommerce, Magento, Mystore, Omnium, Ongoing WMS

  • Even your custom systems — we integrate on the fly

  • No added cost for integrations. Ever.

“We don’t care what stack you use. If your customers ask it, Mimir can handle it.”

🧠 Not Just Smarter Macros

Other tools bolt AI onto their old helpdesk. We didn’t.

  • Mimir is AI-first, not a macro system with ChatGPT duct-taped on

  • Designed to replace repetitive support, not wrap it in prettier buttons


“It’s like hiring a perfect support rep — that never sleeps.”

What Can Mimir Actually Handle?

🛒 Task

✅ Automated by Mimir

“Where is my order?”

Yes

Change shipping address

Yes

Cancel my order

Yes

Product recommendations

Yes

Refund requests

Yes

Replies in any language

Yes

Human approval before send

Optional

Custom logic for complex problems

Yes

Mimir works over email, your site’s chat, and social platforms like Meta. No helpdesk required.


50%+ of Tickets? Gone.

In production, Mimir automates over 50% of all incoming support — and growing.

During high season, stores using Mimir saw:

  • Support costs cut in half

  • Average response time slashed to seconds

  • CSAT scores improve (yes, customers love fast accurate replies)

All while keeping you in control.

FAQ: AI Support for E-commerce in Norway

How do I automate customer service in my ecommerce store in Norway?

Use a native AI system like Mimir that integrates directly with your ecom stack and automates replies across email, chat, and social.

Can Mimir integrate with my existing systems?

Yes. Mimir supports platforms like Shopify, Mystore, WooCommerce, Omnium, and custom WMS setups — with no added integration cost.

Does AI support actually work in Norwegian?

Yes. Mimir handles all languages and shows translations in the dashboard so your team always understands what’s going on.

What if I want to approve replies first?

You can. Mimir suggests drafts you can review before they go out — or let it run fully autonomous. You choose.

Ready to Stop Answering the Same Ticket 1,000 Times?

Let Mimir automate your support — so your team can focus on growth.


👉 Book a 15-Minute Demo

See how Mimir works for your exact stack. No pressure.

Stop Wasting Time on Repetitive Support

💰 Only pay if it works!

CognitionHub AS © 2025.

Berg prestegårdsveg 1B
7051 TRONDHEIM

Org.nr: 832 170 712

contact@cognitionhub.no

Stop Wasting Time on Repetitive Support

💰 Only pay if it works!

CognitionHub AS © 2025.

Berg prestegårdsveg 1B
7051 TRONDHEIM

Org.nr: 832 170 712

contact@cognitionhub.no

Stop Wasting Time on Repetitive Support

💰 Only pay if it works!

CognitionHub AS © 2025.

Berg prestegårdsveg 1B
7051 TRONDHEIM

Org.nr: 832 170 712

contact@cognitionhub.no